Terms and Conditions


ESTATE 1896 Suites

Thesi Estia,


84701 Santorini

Tel: 22860 33566

Email:                                                                             Web:


By making a reservation with us, you are entering an agreement with us. Please read our terms and conditions of booking below.
Booking Confirmation & Deposit:

Currently we do not ask for a deposit but payment in full is required on arrival.


Cancellation of booking

By making your booking, our agreement is a legal contract and you agree to our terms and conditions.


Should your travel arrangements change you should inform us as soon as practicable to allow us to re allocate the room(s).


Our cancellation policy is described in a different section. Please read the cancellation policy.



We accept either credit card payments, or wire transfers. All credit card transactions are secure and no data collected is offered to third parties for any reason. All transactions comply to the relevant legal requirements at the time of the transaction.


Non-availability of Accommodation

We would only cancel your stay if your accommodation was unavailable for reasons beyond our control. We would however attempt to find you alternative accommodation, if we were unable to find suitable accommodation our liability would not extend beyond this point.

Sorry, we do not allow pets inside the house or on the property under any circumstances.


Acceptance of Children

We welcome children of all ages. However, you are the sole responsible for attending to your children. We can accommodate by prior arrangement and free of charge, a highchair and a travel cot can be provided;

Your accommodation will be available to you from 2.00pm on the day of arrival, unless otherwise arranged. We may not be able to accommodate you if you arrive earlier than the agreed time as we will be busy preparing your rooms. However, you may drop off your bags, pay for your stay and collect your room keys at an earlier time by prior arrangement.


It is much appreciated if you will notify us of your estimated time of arrival (a telephone call on the day before or morning of arrival is fine).


Late arrival procedure

Please ensure you contact us to let us know if you will be arriving later than 20.00pm, and inform us of  your new estimated time of arrival. We do not normally accept guests after 23.00pm.




Eating take away meals in rooms is not allowed as they can leave after smells and can cause staining if the food comes into contact with bedding or carpets etc.

Guests are not expected to stay in the room all day.



In accordance with Greek Law there is a no smoking policy in force at our Hotel.

Smoking in the garden is acceptable.

Damages and Breakages

Please take care when staying in our hotel. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. We ask is that you do report any incidents when they occur. We do not normally charge for minor breakages, but we may charge you for repair or making good if the damage or breakage is significant.

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
Privacy Policy

Any data collected during the course of this booking will be stored on our computer(s).  With your permission we may from time to time contact you about promotions and offers.  We will not share your details with any third party. Our privacy policy is described fully in a different section – please read it


Applicable Laws

Any dispute will be resolved by the Courts of Santorini / South Aegean